FAQ
General Questions
How can I contact Cramcharts?
Email us at admin@cramcharts.com or call 1-888-590-CRAM (2726).
Where is Cramcharts located?
Our global headquarters are at 4498 Main St, Ste 4-4097, Buffalo, NY 14226.
Product Information
Are your products environmentally friendly?
Yes, we use eco-friendly materials whenever possible.
Do you offer custom printing?
Absolutely, contact our Custom Solutions team at sales@cramcharts.com for details.
Can I download digital versions?
Select products are available for digital download.
Order and Payment
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and electronic payment.
How do I order Cramcharts products?
Order directly at cramcharts.com
Do I need to create an account to place an order?
No, guest checkout is available.
Shipping and Delivery
How do I track my order?
A tracking number is emailed upon shipment.
Do you ship internationally?
Yes, we ship worldwide with a flat international shipping rate.
What if my order arrives damaged?
Contact admin@cramcharts.com for assistance.
Returns and Refunds
Do I need a return authorization number?
Yes. Contact admin@cramcharts.com to process your return.
What is your return policy?
We accept returns on unused items within 30 days. A 15% restocking fee may apply
How long does it take to process a refund?
Refunds are processed within 5-7 business days after receipt of the returned item.
Get in touch
Have questions about your order, or a general enquiry?